Legal
Privacy Policy
Last updated: September 2026
Information We Collect
We collect information you voluntarily provide when you request an estimate or contact us, including your name, phone number, email address, service address, and a description of your roofing or gutter needs. We may also collect information about your property to provide an accurate estimate.
How We Use Your Information
We use your information to respond to inquiries, schedule inspections and estimates, provide services, process insurance claims, and communicate with you about your project. We may also use your contact information to send service-related text messages and calls regarding your inquiry.
Text Messages (SMS) & A2P 10DLC Consent
By calling or texting us, or otherwise providing your phone number, you consent to receive SMS text messages from Ridge Runners Roofing & Gutters related to your inquiry, appointment scheduling, and service updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance. For help, reply HELP or contact us at (770) 334-2761.
Use of Phone Numbers
Phone numbers collected through forms, calls, or texts are used solely for the purpose of responding to inquiries and providing requested services, including scheduling appointments and sending service updates. We do not use your phone number for any other purpose without your consent.
Sharing of Mobile Opt-In Data
Your mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing purposes. We do not sell or rent your mobile opt-in data.
Opting Out of SMS Communications
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you may still receive transactional messages required to fulfill a service you have requested. To opt back in, contact us at (770) 334-2761.
Information Sharing
We do not sell or rent your personal information. We may share it with service providers who help us operate our business (e.g., scheduling or messaging tools) or when required by law. We may share necessary information with your insurance company as part of a claims process.
Data Retention & Security
We retain your information for as long as needed to provide services and meet legal obligations, and we use reasonable safeguards to protect it. However, no method of transmission over the internet is fully secure.
Your Choices
You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us at (770) 334-2761 or sales@ridge-runners.com.
Contact Us
Ridge Runners Roofing & Gutters serves Rome GA, Calhoun GA, Chattanooga TN, Dayton TN and surrounding areas. Phone: (770) 334-2761. Email: sales@ridge-runners.com.